Quick view Add to wishlist Putnams Memory Foam Kneeling Posture Chair > CHP If an item arrives damaged, or if your return is a result of an error on our part, we will refund or resend the item upon receipt of the damaged product within 30 days of the order.Īny return which does not meet the conditions set forth above will not be refunded or replaced. If your shipping address is outside the EU, we will retain the shipping fee. We only accept returns for products that have been purchased through us. The product must be in its original packaging, unused and in a re-saleable condition and the cost of collection or return will remain at your charge. For further information on returns or to request a refund/return, please call us on 01262 375 050 or email us at for whatever reason you are not satisfied with any other item you have purchased from us, you may return it if you notify us within 14 working days of receiving it. We strive to make this process quick and convenient for you. We understand that you may want, at times, to return an item you’ve purchased from us. Someone will have to be there to sign for the delivery. Small products like crutch ferrules will be sent via Royal Mail, larger items like wheelchairs & ramps will be sent via courier. Please quote the product code when confirming stock levels. If you want to confirm an items stock level either phone 01262 375 050 or use the our contact page. For further information regarding these, please contact us. These products will have this noted on their description. Please note that some of our products are made to order and will take longer for delivery. Orders placed on standard delivery will arrive within 2 working days. Orders received on working days by 12 noon will usually be dispatched the same day. When will my order be processed & dispatched? If you live out side the areas mentioned above / overseas please contact us before placing your order. Please contact us to confirm delivery costs. Northern Ireland, Scottish Highlands and Islands deliveries may be subject to extra delivery costs dependant on package weight. Note: Standard / FREE delivery only applies to England, Mainland Scotland & Wales. Orders over £100 (Ex VAT) postage is FREE. Orders under £9.99 (Ex VAT) postage is £2.99 NOTE: This service is currently only available for phone order placed before 12.00 noon. Saturday delivery can also be arranged for an extra cost. Please contact us for expidited delivery costs. If you would like to use a next day or Special Delivery service please phone to order & we will upgrade the delivery for you. Certain stock items are available on a next day service or via Special Delivery.
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